Imperial Logistics standardises transport management

22.02.2018 – Duisburg. Improved efficiency, cost controls and visibility are among the benefits that Imperial Logistics clients will reap following the group’s implementation of a standardised transportation management system for all its road transport operations in Africa and Europe, according to Michael Lütjann, chief information officer at Imperial Logistics.

He reveals that the supply chain and logistics leader has opted for the CarLo Transport Management System from Soloplan. “The switch in the individual business divisions has already been completed in Johannesburg, Stellenbosch and Durban. The first German and Polish business locations in the General Cargo and Liquid sections of the Road business unit are due to follow during the first and second quarters of this year,” he says.

Imperial Logistics’ new software solution covers all aspects of transportation management, including planning and controlling, tracking and telematics, quoting, order management, invoicing and accounting, for all modes of transport. Expanding on the system’s benefits for clients, Lütjann explains that they will enjoy more visibility through portals. “They will also have better access to information through real-time tracking. Client service will be enhanced by extended reporting and augmented analytics capabilities that encompass orders, shipments, vehicles and drivers.”

By enabling Imperial Logistics to minimise manual work and to seamlessly integrate with clients’ operations, the new system will boost efficiency and service delivery, to drive clients’ competitiveness, he adds.

“The financial benefits that will be delivered include optimal management of cost and revenue, transaction auditability from start to finish and a clear view of profit and loss,” Lütjann expands.

He notes that Imperial Logistics opted for a forward-looking solution in the shape of CarLo because it can handle enormous volumes of data in a short time. As an example of the importance of this capability, Lütjann cites a major client in the automobile industry. “Imperial Logistics has to handle between 10 and 15 thousand orders within tight time frames on this client’s behalf on a daily basis. In this kind of situation, you need extremely powerful software,” he stresses. “Another benefit of CarLo is the availability of status interfaces, which are essential when working in the automobile sector.”

Doug Vela, CIO of Imperial Logistics South Africa, reports that the group achieved increases in productivity within weeks of implementing the new system in Africa. He notes that subcontractors can be smoothly connected to CarLo through interfaces with many other transport management systems, while drivers connect via an app to the “InTouch” telematics system which is embedded in CarLo, and can then transmit their status reports. There are plans to link up about 900 drivers, he says. CarLo’s advanced web-based communications platform ensures that data is synchronised in real time, and is designed to reduce logistics costs and eliminate transmission errors. 

Imperial Logistics will complete the roll out of the new system during 2019, and it will be employed at all the group’s business locations around the globe, by some 2 000 users.

CarLo is replacing a number of different transport management systems (TMS) at Imperial Logistics. The aim is to have standard, comparable, highly automated processes for planning, invoicing, monitoring, electronic documentation and archiving. Imperial Logistics is also planning to involve subcontractors via a web portal and an app – and make use of a reporting function for clients. The new TMS will be integrated in the existing systems in the IT landscape like ERP, DMS or telematics systems via various interfaces with other programmes. They include different processes from operations like fleet management, price quotations (price information), planning the use of personnel and key performance indicators (KPIs).   

Imperial Logistics International 

As a wholly owned subsidiary of the South African company Imperial Holdings Limited, Imperial Logistics International is responsible for coordinating and managing all the international logistics business of Imperial Holdings Limited outside Africa. The varied portfolio of services at Imperial Logistics International, which has its headquarters in Duisburg, is separated into two divisions: the Group pools all its transport services in the Shipping, Road and Express Freight business units in the Imperial Transport Solutions division. The Imperial Supply Chain Solutions division covers all the services in the contract logistics and warehousing sectors for the Automotive, Industrial, Retail & Consumer Goods and Chemicals business units. Working together, both divisions provide a full and transparent range of services from one source along the complete supply chain. Beyond its pure logistics services, Imperial Logistics International has also become established as a process consultant for third parties, a fleet manager for outside car fleets and a provider of insurance services related to particular sectors. Imperial Logistics International employs more than 9,000 people and, including the new acquisition, Palletways, generates turnover amounting to EUR 1.6 billion at 170 business locations.

Contact details:
Imperial Logistics International B.V. & Co. KG
Claus Grimm
Senior Specialist Press & Communication
Phone +49 203 3188-7551 

CarLo transport management

The new transport management system CarLo in use at Imperial Logistics in South Africa. Photo: Imperial Logistics

CarLo transport management
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Senior Specialist
Press & External Communication
Phone: +49 203 3188-7551
Fax: +49 203 3188-7562